Randy Briggs has spent his entire career in the automotive field. His experience spans dealerships, independent repair shops, community colleges, and national training companies. As Research and Development Center Manager for CARQUEST Technical Institute in Raleigh, NC, he shares this experience with CTI students through our network of over 60 trainers.
Sean has over 30 years’ experience in the automotive industry. A mechanical engineer by trade he embarked on his sales and marketing career with the UK’s largest parts distribution company during which time he earn a degree in marketing from the Charted Institute of Marketing. In 1991 Sean joined Nissan at its London headquarters, where he created, launched and managed Nissan’s Certified Collision Repair Program.
In 1995 Sean moved to the USA where he established Carter & Carter International and managed its development and growth into a leading automotive consulting firm. In 2004 Sean joined the Fix Auto organization where he was jointly responsibly for the spinoff of CynCast an automotive claims and collision repair IT Company.
In 2009 Sean established SCG Management Consulting LLC. Since establishing SCG Sean has consulted at the highest level with all sectors of the automotive claims industry and has a keen understanding of the needs of insurers, repairers, OEMs, rental companies, technology providers and a wide range of industry supply chain vendors. Sean is respected in the industry as a strategic visionary and a leader in growing businesses and markets from concept to implementation. In the past 36 months Sean has become a regular speaker at industry conferences on the subject of telematics and the potential impact this will have on the claims and collision market.
Sean lives in Chicago with his wife and four children.
Kirk has been an automotive technician in College Station since 1994. Holds ASE CMAT / L1, L3 and I-CAR certifications. Manager of a local automotive repair facility since 2000 and is the owner of Gladney Automotive Solutions LLC, a mobile business specializing in on-site diagnostics, module programming and ADAS calibrations.
Dawn Mortimer is the assistant vice president of IoT/Telematics Product Management at Verisk Insurance Solutions/ISO. Before that, Dawn was with Guidewire Software as the Market Strategy Director for data and analytics; she was Innovation Director at American Family Insurance. Dawn’s background of insurance for the past 30 years has been to serve the industry in many capacities, such as strategy, marketing, I/S, claims, agency, and product lines. She is responsible for leading the Personal Auto Product Development around IoT/Telematics with suppliers and insurance companies to develop new products, services, and business opportunities.
Dawn has her master’s degree in business administration. She is also a Project Management Professional with the Project Management Institute, is a certified Usability Specialist with Human Factors International, has a certification in Alliance Management from the Association of Strategic Alliance Professionals, and has her Fraud Claim Law Associate designation from American Educational Institute (AEI). Dawn’s experience with project management, technology, usability, and market development is critical to working with partners to leverage the Internet of Things for the future.
Jake Rodenroth is the Director of Client Services at Collision Diagnostic Services, headquartered in Plano, TX.
Jake hails from Jacksonville, FL where he started working on cars with his father. At eighteen he entered the automotive business as a technician for Mercedes Benz. After working on the mechanical side, Jake spent the next 13 years with Osteen’s Auto Body working in various roles. Learning the business from the ground up, he helped the company become a Jaguar and Land Rover structural aluminum certified facility in 2004.
Jake recently came over ABRA Auto Body & Glass, where he served on ABRA’s integration team and helped add over 100 repair centers to the company’s portfolio in less than two years. He also helped build and support a technical hotline for all ABRA locations nationally.
At CDS, Jake is responsible for product integration and training in the collision industry for the company’s revolutionary diagnostic interface, the asTech™. He has worked with companies like ICAR and Verifacts to create awareness and build curriculum about diagnostics in the collision space. He also works with groups like SCRS and Collision Advice to help educate the industry on constantly changing vehicle technology.
David Zuby is executive vice president and chief research officer for the Insurance Institute for Highway Safety. Working out of the Vehicle Research Center (VRC), he oversees and coordinates research by the VRC, the Institute research department in Arlington and the Highway Loss Data Institute.
Mr. Zuby is the author of numerous research papers published by the Institute on topics such as the biomechanics of injury, pedestrian protection, crashworthiness and crash investigation.
Prior to joining the Institute as a research engineer in 1993, Mr. Zuby worked on research projects for the National Highway Traffic Safety Administration at Transportation Research Center in Ohio. He holds a bachelor’s degree from Northwestern University in Illinois.